Terms & Conditions

  • All our builds are made with every effort to be as accurate to size quoted. However precise measurements indicated on our website or original quotes are subject to reasonable tolerance of around 50mm.
  • All our quotations are provided free of charge and site surveys are also free within a 50 mile radius.
  • All our quotes are based on the customers information provided.
  • Our quotes expire after 90 days.
  • Quotes accepted must be in writing or accepted via our app.
  • £150 + VAT deposit must be paid to reserve the installation date.
  • 50% of the total build will be due 6-8 weeks before the start date.
  • Remaining balance must be paid in full no later than 7 working days after completion.
  • All payments must be made in BACS to Yorkshire garden rooms.
  • All goods remain the property of Yorkshire garden rooms until payment is made in full.
  • You may cancel the build up to 8 weeks prior to start date providing us with written notice,
  • In doing so you will forfeit any deposits paid, but will not be liable to pay any remaining balances.
  • You may cancel your order with us at any time up to 3 weeks prior to start date, however you will forfeit any deposits paid and be liable to pay 50% of the total invoice.
  • Planning consent is not normally required as all our builds are in permitted development rules, however it is the customer’s responsibility to ensure planning consent is not required in their area. We recommend you seek clarification from your local planning office.
  • Yorkshire Garden Rooms will not be held responsible for breach of planning regulations.
  • Yorkshire Garden Rooms prides itself on building high quality garden rooms. Therefore all our garden rooms (excluding outdoor kitchens) carry a 10 year structural warranty from the date of completion. This is to include but not limited to:
  • Design and manufacture, faults, material failure, sub structure and rot.
  • All electrical appliances and installation will carry a 12 month warranty.
  • All floor covering, heaters, accessories carry a 12 month warranty.
  • All doors and windows are covered by a manufacturer guarantee.
  • Roof coverings fall under our 10 year guarantee.
  • We do no guarantee the life span of any cladding, as we recommend staining every 6 months to keep it looking new.
  • Door adjustment are free for the first 6 months.

Yorkshire Garden Rooms will not be deemed liable for any subsidence, unless subsidence was caused by negligence of our company during installation.

Any and all issues must be reported at the first instance.